The intellectual property of www.home.idiliq.com belongs to MARKET TREND advisors, S. L. (hereinafter IDILIQ), with registered office in Ctra. Paracuellos de - Belvis, Km 1.5 , C/ del Pozo, 4 Ship B, 28860 Mio ECU respectively Paracuellos del Jarama (Madrid), registered in the Registro Mercantil de Madrid - took 16,931 , Folio 93, Section 8, Sheet M-289544, Registration 5, CIF B-83097600. The purchase of products through the web site of IDILIQ, is subject to acceptance of the following general conditions:
The prices that appear on the web include the value added tax (VAT). IDILIQ reserves the right to modify the price of their products. The current fare overrides the previous one. Use of the web page: To make use of the web are acquired the following commitments: - Use the web for consultation or legally valid requests - Do not make any false or fraudulent order. In the event that there is any reasonable doubt to consider an order false Idiliq will be authorized to cancel and in his case give part of the competent authorities. - That the personal data provided (email, phone, mailing address, etc), are truthful and accurate. - That when placing an order you declare that you are over 18 years of age and have the legal capacity to contract Order Confirmation: The acceptance of the contract will not be made until the customer does not receive the conformity of the order by invoice that will be sent via fax or email, once you have verified the effectiveness of the payment. Idiliq reserves the right not to confirm an order for any reason, particularly those stemming from problems of availability. It is essential to check the purchase order, as well as data associated with the delivery and billing, as if there is any error, the customer must be accountable to any surcharges that may cause. - That the personal data provided (email, phone, mailing address, etc), are truthful and accurate. - That when placing an order you declare that you are over 18 years of age and have the legal capacity to contract Order tracking system: The customer may check the status of their order.
Shipping: -Euro area countries (excluding Spain and Portugal): the system will automatically calculate the price of postage depending on the volume and weight of the products purchased. -Express Spain (peninsula) and Portugal: orders over EUR100,00 including VAT, free shuttle. Orders less than EUR100,00 VAT included, shipping cost EUR7.00 VAT included. -Transport Express special Spain (peninsula) and Portugal: it's shipments requiring special treatment by their weight or cubage features. The cost of shipping is EUR30,00 VAT included, in all cases regardless of the amount of the order. Delivery: -Euro area countries (excluding Spain and Portugal): for products in stock delivery time is 5/7 days. If the material is not in our stores the delivery time is 5/7 weeks. -Portugal and Spain (peninsula): for products in stock delivery time is 2/3 days. If the material is not in our stores the delivery time is 4-to-6 weeks. If there are difficulties for the delivery of the goods due to access problems, mostly derived from the size of the product to deliver (sofas, tables, etc), or authorized persons for you collection, must be reported. When a delivery can be due to absence of people for the reception of the product, etc. IDILIQ is committed to a second delivery free of charge, from this second installment will be billed, depending on the type of transportation, EUR7,00 or EUR30,00 VAT included, in concept of forwarding. When this is done in an order that includes products that are in stock, and others that are not in our warehouse, the delivery will take place as a whole taking into account the longer delivery time, although in these cases, you can perform 2 orders, one that includes the products if there is stock to receive them 2/3 days and a second order with products not available to receive in 4/6 weeks, always taking into account that you will pay 2 shipping costs for orders below 200,00 EUR (VAT included). The prices do not include the assembly for articles that require it, in case of requesting assembly, will quote depending on the complexity of the same. The material is delivered fully packaged and protected in its box. Deliveries of items that are in stock will be effective in a period of 2/3 days (excluding Saturdays, Sundays and public holidays), when the articles requested are not in our warehouses the delivery time will be approximately 4 to 6 weeks, without prejudice to that if the merchandise is received in a shorter period, shall be notified to the customer for delivery. Delivery times shown on the website are indicative, IDILIQ is not responsible for delays that may result in Christmas, summer times or incidents beyond our control (causes of greater power, strikes, floods, fire, unforeseen deterioration of the material, etc), but you will be informed in each case your order or in the course of it. In any case, the customer must provide a mobile phone number where can be reached, for the sole purpose of contact to solve any type of incident related to the delivery of the order, or for sending SMS messages informing about the delivery of your / s order/s Problems arising from the transport: any anomaly concerning the delivery (different product compared to the delivery note (, damaged package, products broken..) It must be indicated on the delivery note, accompanied by the signature of the customer.
As a general rule, all payments shall be made by bank transfer, Visa, Paypal or POS credit card. Idiliq offers on-line secure payment for all the operations performed via our platform. To allow the delivery of the product, the invoice must be paid in its entirety.
All the articles of the web have measures and colors that give an approximation of reality, but they are not 100% reliable, the client can verify all the information by contacting our technical department or visit our showrooms in hours of attention to the public, as in the callbacks for technical reasons of this type the expenses will be paid by the customer, these costs will be calculated according to the packages to return. Satisfied or your money back: The philosophy of Idiliq is the quality and the satisfaction of our customers. For this reason we sell only original products, from leading brands and designers in the world and we offer a professional service in our online shop in all phases of your purchase, from the clothing of your order, your payment, shipping and after-sales service. But there is always the possibility that the customer, once you receive your order, is not fully satisfied, or any of the products has been damaged in the process of transportation. Therefore, the customer has a period of 7 working days to communicate its return and further 7 working days to do it. During this period the client custody products, and is responsible for their return without deterioration or partial or total loss of the product. Returns must be made in the original packaging and without that the products to return have been assembled or used. At the time of receiving the goods and after being proven, shall be the payment of the amount corresponding to the returned products, always through the same means used to make the payment, in a term not exceeding 30 days For any return that does not have as cause malfunction or error attributable to Idiliq or to the agency of transportation, the costs of postage for the return of your order shall be borne by the customer, these costs will be calculated according to the packages to return Damage: In the event that the product is damaged the customer will have to send a photo via e-mail to Idiliq, within 7 working days, showing the damaged area and a small description of the incident. Without photography may not be processed the incidence. Returns must be made in the original packaging and without that the products to return have been assembled or used. At the time of receiving the goods and after be verified the deficiency, shall be reimbursed the product at no cost to the customer within approximately 5 working days if the product is in stock and approximately 4 weeks if the product is not in stock.
All products purchased through our online store have the guarantee of 2 years from invoice date, provided that it is a manufacturing defect and not due to inappropriate use of the product by the customer.
The law applicable to the present General Conditions will be the Spanish Law. Likewise, for any arising, both parties are expressly subject to the Courts and Tribunals of Madrid with resignation to their own jurisdiction if this was another