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Conditions of use of the on-line purchase

The intellectual property of www.home.idiliq.com belongs to MARKET TREND advisors, S. L. (hereinafter IDILIQ), with registered office in Ctra. Paracuellos de - Belvis, Km 1.5 , C/ del Pozo, 4 Ship B, 28860 Mio ECU respectively Paracuellos del Jarama (Madrid), registered in the Registro Mercantil de Madrid - took 16,931 , Folio 93, Section 8, Sheet M-289544, Registration 5, CIF B-83097600. The purchase of products through the web site of IDILIQ, is subject to acceptance of the following general conditions:


Order

The prices that appear on the web include the value added tax (VAT). IDILIQ reserves the right to modify the price of their products. The current fare overrides the previous one. Use of the web page: To make use of the web are acquired the following commitments: - Use the web for consultation or legally valid requests - Do not make any false or fraudulent order. In the event that there is any reasonable doubt to consider an order false Idiliq will be authorized to cancel and in his case give part of the competent authorities. - That the personal data provided (email, phone, mailing address, etc), are truthful and accurate. - That when placing an order you declare that you are over 18 years of age and have the legal capacity to contract Order Confirmation: The acceptance of the contract will not be made until the customer does not receive the conformity of the order by invoice that will be sent via fax or email, once you have verified the effectiveness of the payment. Idiliq reserves the right not to confirm an order for any reason, particularly those stemming from problems of availability. It is essential to check the purchase order, as well as data associated with the delivery and billing, as if there is any error, the customer must be accountable to any surcharges that may cause. - That the personal data provided (email, phone, mailing address, etc), are truthful and accurate. - That when placing an order you declare that you are over 18 years of age and have the legal capacity to contract Order tracking system: The customer may check the status of their order.


Shipping rates and delivery times

Shipping: -Euro area countries (excluding Spain and Portugal): the system will automatically calculate the price of postage depending on the volume and weight of the products purchased. -Express Spain (peninsula) and Portugal: orders over EUR100,00 including VAT, free shuttle. Orders less than EUR100,00 VAT included, shipping cost EUR7.00 VAT included. -Transport Express special Spain (peninsula) and Portugal: it's shipments requiring special treatment by their weight or cubage features. The cost of shipping is EUR30,00 VAT included, in all cases regardless of the amount of the order. Delivery: -Euro area countries (excluding Spain and Portugal): for products in stock delivery time is 5/7 days. If the material is not in our stores the delivery time is 5/7 weeks. -Portugal and Spain (peninsula): for products in stock delivery time is 2/3 days. If the material is not in our stores the delivery time is 4-to-6 weeks. If there are difficulties for the delivery of the goods due to access problems, mostly derived from the size of the product to deliver (sofas, tables, etc), or authorized persons for you collection, must be reported. When a delivery can be due to absence of people for the reception of the product, etc. IDILIQ is committed to a second delivery free of charge, from this second installment will be billed, depending on the type of transportation, EUR7,00 or EUR30,00 VAT included, in concept of forwarding. When this is done in an order that includes products that are in stock, and others that are not in our warehouse, the delivery will take place as a whole taking into account the longer delivery time, although in these cases, you can perform 2 orders, one that includes the products if there is stock to receive them 2/3 days and a second order with products not available to receive in 4/6 weeks, always taking into account that you will pay 2 shipping costs for orders below 200,00 EUR (VAT included). The prices do not include the assembly for articles that require it, in case of requesting assembly, will quote depending on the complexity of the same. The material is delivered fully packaged and protected in its box. Deliveries of items that are in stock will be effective in a period of 2/3 days (excluding Saturdays, Sundays and public holidays), when the articles requested are not in our warehouses the delivery time will be approximately 4 to 6 weeks, without prejudice to that if the merchandise is received in a shorter period, shall be notified to the customer for delivery. Delivery times shown on the website are indicative, IDILIQ is not responsible for delays that may result in Christmas, summer times or incidents beyond our control (causes of greater power, strikes, floods, fire, unforeseen deterioration of the material, etc), but you will be informed in each case your order or in the course of it. In any case, the customer must provide a mobile phone number where can be reached, for the sole purpose of contact to solve any type of incident related to the delivery of the order, or for sending SMS messages informing about the delivery of your / s order/s Problems arising from the transport: any anomaly concerning the delivery (different product compared to the delivery note (, damaged package, products broken..) It must be indicated on the delivery note, accompanied by the signature of the customer.


Terms of payment

As a general rule, all payments shall be made by bank transfer, Visa, Paypal or POS credit card. Idiliq offers on-line secure payment for all the operations performed via our platform. To allow the delivery of the product, the invoice must be paid in its entirety.


Post-sale service

All the articles of the web have measures and colors that give an approximation of reality, but they are not 100% reliable, the client can verify all the information by contacting our technical department or visit our showrooms in hours of attention to the public, as in the callbacks for technical reasons of this type the expenses will be paid by the customer, these costs will be calculated according to the packages to return. Satisfied or your money back: The philosophy of Idiliq is the quality and the satisfaction of our customers. For this reason we sell only original products, from leading brands and designers in the world and we offer a professional service in our online shop in all phases of your purchase, from the clothing of your order, your payment, shipping and after-sales service. But there is always the possibility that the customer, once you receive your order, is not fully satisfied, or any of the products has been damaged in the process of transportation. Therefore, the customer has a period of 7 working days to communicate its return and further 7 working days to do it. During this period the client custody products, and is responsible for their return without deterioration or partial or total loss of the product. Returns must be made in the original packaging and without that the products to return have been assembled or used. At the time of receiving the goods and after being proven, shall be the payment of the amount corresponding to the returned products, always through the same means used to make the payment, in a term not exceeding 30 days For any return that does not have as cause malfunction or error attributable to Idiliq or to the agency of transportation, the costs of postage for the return of your order shall be borne by the customer, these costs will be calculated according to the packages to return Damage: In the event that the product is damaged the customer will have to send a photo via e-mail to Idiliq, within 7 working days, showing the damaged area and a small description of the incident. Without photography may not be processed the incidence. Returns must be made in the original packaging and without that the products to return have been assembled or used. At the time of receiving the goods and after be verified the deficiency, shall be reimbursed the product at no cost to the customer within approximately 5 working days if the product is in stock and approximately 4 weeks if the product is not in stock.


Warranty

All products purchased through our online store have the guarantee of 2 years from invoice date, provided that it is a manufacturing defect and not due to inappropriate use of the product by the customer.


Divergence

The law applicable to the present General Conditions will be the Spanish Law. Likewise, for any arising, both parties are expressly subject to the Courts and Tribunals of Madrid with resignation to their own jurisdiction if this was another


Privacy policy

The data of the users registered through the enabled forms the effect on the web site, are collected with the purpose of providing the services that IDILIQ provides through its website. In accordance with the terms established by the Organic Law 15/1999 of December 13 for the Protection of Personal Data, IDILIQ holder www.home.idiliq.com, web site informs the user of this site of the existence of a file of personal information created by IDILIQ and under their responsibility Consent of the user: The transfer of personal data, through the use of electronic forms of IDILIQ or, in your case e-mail messages, assumes the express consent of the sender to the automated processing of data, as well as the shipment of electronic communications with information related to IDILIQ and its activity. Rights of access, rectification, cancellation and opposition of the users. The user may exercise their rights of access, rectification, cancellation and opposition to the treatment of your personal data in the terms and conditions set forth in the LOPD. You may exercise these rights by speaking to IDILIQ. Security: IDILIQ maintains the levels of protection of personal data in accordance with Royal Decree 994/1999, to June 11, relative to the security measures in the automated files containing personal data, and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by the user through the website, without prejudice to inform you that internet security measures are not impregnable. IDILIQ undertakes to comply with the duty of secrecy and confidentiality with respect to personal data contained in the automated file, in accordance with the applicable legislation, as well as to confer a safe treatment for assignments and transfers of international data that, in their case, they may occur. Modification of this privacy policy: IDILIQ reserves the right to modify this policy to adapt to future legislative developments or case law, as well as to practice in the industry, previously informing users of the changes that occur in it. Legal Note According to the Law 34/2002 of July 11 of information society services and e-mail, provided the following data: Trademark: IDILIQ Company: Market Trend Advisors S.L. C. I. F: B83097600 Address: Ctra. Paracuellos - Belvis, km 1.5 C/ del Pozo 4, Ship B 28860 Mio ECU respectively, Paracuellos del Jarama, Madrid Phone: 34 91 658 18 92


Legal

Cookie Policy

Cookie is a file that is downloaded to your computer when you access certain Web pages. Cookies allow a Web page, among other things, to store and retrieve information about a user's or your computer's browsing habits, and, depending on the information they contain and how you use your computer, can be used to recognize the user. The user's browser memorizes cookies on the hard drive only during the current session occupying a minimal memory space and not damaging the computer. Cookies do not contain any specific personal information, and most of them are deleted from the hard disk at the end of the browser session (so-called session cookies).

Most browsers accept cookies as standard and, regardless of their own, allow or prevent temporary or memorized cookies in security settings.


What types of cookies does this website use?

-Technical cookies: they are those that allow the user the navigation through a Web page, platform or application and the use of the different options or services that exist in it, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the items that make up an order, making the rental/purchase process of an order, or using security items while browsing.

-Personalization Cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal such as the language, the type of browser through which you access the service, the regional configuration from where you access the service, etc.

-Analysis Cookies: they are those that well treated by us or by third parties, allow us to quantify the number of users and thus to carry out the measurement and statistical analysis of the use that the users of the offered service make. To do this we analyze your browsing on our website in order to improve the offer of products or services that we offer.


Third party Cookies

The website of Idiliq can use third party services that, on behalf of Idiliq, compile information for statistical purposes, of use of the site by the user and for the provision of other services related to the activity of the website and other Internet services.

In particular, this web site uses Google Analytics, a Web analytics service provided by Google, Inc. headquartered in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, they use cookies that collect the information, including the IP address of the user, which will be transmitted, processed and stored by Google in the terms set out in the Web Google.com. Including the possible transmission of such information to third parties for reasons of legal requirement or when such third parties process the information on behalf of Google.


The user expressly accepts, by the use of this site, the treatment of the information gathered in the form and for the aforementioned purposes. And also recognizes the possibility of rejecting the treatment of such data or information rejecting the use of cookies by selecting the appropriate configuration to that end in your browser. While this cookie blocking option in your browser may not allow you full use of all the features of the website.

You can allow, block or delete cookies installed on your computer by configuring browser options installed on your computer:

If you have questions about this cookie policy, you can contact Idiliq at info@idiliq.com.